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Terms of Service
Last Updated: 11/12/2024
Welcome to IAS Assist! These Terms of Service govern your use of our website and services. By accessing or using IAS Assist, you agree to comply with and be bound by these Terms. If you do not agree to these Terms, you must refrain from using the Website.
1. Services Provided IAS Assist offers Virtual Assistant services including but not limited to administrative support, scheduling, email management, customer service, social media management, and other related services. The specific services offered will be outlined in the service agreement.
2. User Responsibilities By using the Website or our services, you agree to:
• Provide accurate and complete information when requested.
• Use the Services only for lawful purposes and in compliance with applicable laws.
• Not interfere with or disrupt the operation of the Website or Services.
• Not misuse the Services or website, including attempting to gain unauthorized access to the system.
3. Payment and Fees
• Fees for services are listed on the website or detailed in individual contracts.
• Payment is due upon the agreement of services or as per the payment schedule provided.
• We reserve the right to change our rates or terms at any time, with prior notice to clients.
4. Confidentiality and Privacy We take your privacy seriously. Please review our Privacy Policy to understand how we collect, use, and protect your data.
5. Termination We reserve the right to suspend or terminate your access to the Website and Services at any time for breach of these Terms, including but not limited to fraudulent activity, misrepresentation, or failure to make payments.
6. Limitation of Liability [Your Website Name] and its affiliates are not responsible for any indirect, incidental, or consequential damages arising from the use or inability to use the Services or Website, even if we have been advised of the possibility of such damages.
7. Governing Law These Terms will be governed by and construed in accordance with the laws of Nigeria. Any disputes will be resolved through arbitration in Lagos. Nigeria.
8. Changes to Terms We reserve the right to modify these Terms at any time. Any changes will be posted on this page, and the updated version will be effective upon posting.
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Privacy Policy
Last Updated: 11/12/2024
At IAS Assist, we are committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly. This Privacy Policy outlines the types of information we collect, how we use it, and how we protect your data.
1. Information We Collect We collect the following types of information:
• Personal Information: Name, email address, phone number, and other details you provide when you contact us or sign up for our services.
• Payment Information: If you purchase services, we may collect billing information such as credit card details.
• Usage Data: Information about how you interact with our website (e.g., IP address, browser type, and pages visited).
2. How We Use Your Information We use your information to:
• Provide and improve our services.
• Communicate with you, including for customer support, marketing, and service updates.
• Process payments and manage transactions.
• Analyse website usage to improve our content and functionality.
3. Data Sharing We will not sell, rent, or trade your personal information to third parties. However, we may share information with:
• Service providers who assist in operating our business and website.
• Legal authorities, if required by law or to protect our rights.
4. Data Security We implement reasonable security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of electronic storage or transmission is 100% secure, and we cannot guarantee complete security.
5. Cookies Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device to help us analyse website traffic and improve user experience. You can choose to disable cookies through your browser settings.
6. Your Rights You have the right to:
• Access, update, or delete your personal information.
• Object to or restrict the processing of your data.
• Withdraw consent for data processing, where applicable.
7. Children’s Privacy Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we discover that we have collected information from a child under 13, we will take steps to delete such information.

Helping businesses to focus on success
and outsource the rest

Save time and increase productivity with our top-notch virtual assistant services.

Our Services

We cater to a variety of clients including Businesses, Individuals, and Governments.




Remote Professionals For Your Business
saving you money, saving you time

Virtual Assistant Support

1

General Admin

Document editing and formatting
Inbox and diary management
Filing and organisation
Research
Travel booking
Data entry

2

Personal Admin

Travel arrangements
Diary management
Event organisation
Household tasks
Personal to-do list
Ad hoc tasks

3

Remote Specialists

Specialist support
Project Manager
Management Roles
IT and Technical Support
Highly Skilled Professionals
More than an extra pair of hands

Business Solutions

Our virtual assistants can handle administrative tasks, customer support, data entry, and more, allowing you to focus on growing your business.

about

Personal Assistance

Our virtual assistants can help with personal tasks such as scheduling appointments, managing emails, and organizing your schedule, giving you more time for yourself.

about

Gallery


FREE CONSULTATION!!!


Our Pricing

Our simple straightforward pricing that suits you!

Hourly

$25

  • Email support

  • Scheduling appointment 

  • Bookkeeping 

  • Customer service support 

Daily

$150

  • Content creation 

  • Help center access

  • 6 hours support

  • Research 

  • Virtual event planning 

  • Community management

Monthly

$750

  • Email support

  • Help center access

  • 24/7 support

  • 30 hours a month 

  • Email marketing 

  • Business operation management 

What our customers say

Testimonials

IAS ASSIST has been a lifesaver for my business. Their virtual assistants are highly efficient and have helped me save time and increase productivity.

Abraham

CEO, KAFIG Tech Solutions

I was struggling to balance my work and personal tasks, but IAS ASSIST's virtual assistants have made it so much easier. They are professional and reliable, and I highly recommend their services.

Jane Smith

Entrepreneur

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FAQ

Billing and Payments

Once you’ve decided how many hours you’d like to start with, you’ll be billed for those hours and work can begin. If you choose a regular monthly plan, any unused hours that month can be rolled over to the next month – we’ll keep track of everything for you.
You can choose to pay by direct debit or by bank transfer. Direct debit is best for those on a monthly plan. If you have any questions about billing, please get in touch with us.

If you choose a monthly plan, it is generally best to pay by standing order or direct debit. Direct debit is a convenient, safe and hands-off way to pay, and it means one less thing on your to-do list!
We use Stripe – an independent third party – to handle our direct debit payments, but you’ll receive a monthly invoice from us for your records.
To pay by standing order, you’ll find our bank details on your contract and invoice.
For ad hoc support, most clients prefer to pay by direct debit by the invoice due date, and you’ll find our bank details on any invoice you receive from us. If you have any questions about payments, please get in touch with us.

We understand it it’s often tricky to estimate exactly just how much time you’ll need from a VA. If you opt for a monthly plan and you find yourself running out of hours, you can simply top up your time by getting in touch with us and asking to top up. We’ll invoice you for the extra time you require, and we’ll add those hours to your current available time.
How much you’ll be charged depends on how many hours you choose to top up by. You can choose to top up per hour, or buy another block of prepaid time.
If you choose to buy an hour at a time, you will be charged our standard hourly rate ($25.00 per hour).
If you choose to buy another block of prepaid time, your hourly rate will be reduced in accordance with the package you go for (see our pricing plans for accurate rates).

From time to time, clients like to book their assistants for a specific date or dates. This could be because they require their assistant to present for certain meetings, or they would like to allocate an entire day or more to work on a particular project, for example. This option also suits clients who would like ad hoc support to get a project completed on a specific date. Our day rate is £162 based on a 6-hour working day. Choosing our day rate option will ensure that your assistant blocks out their diary to work with you only that particular day and will be available to you during the 6 working hours you agree to.

IAS ASSIST

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